Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information at lystravioneqa.
Information We Collect
When you engage with lystravioneqa's financial planning services, we collect various types of information to provide you with personalized business solutions. This includes personal details you voluntarily provide through our contact forms, consultation requests, and educational program applications.
Personal Information
- Contact details including name, email address, phone number, and business address
- Business information such as company size, industry sector, and financial planning needs
- Educational background and professional experience when applying for our learning programs
- Financial planning preferences and consultation history
Technical Information
Our website automatically collects certain technical data to improve your browsing experience. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to understand user behavior and enhance our platform's functionality.
We only collect information that's necessary for providing our financial planning services and educational programs. You can always request to see what information we have about you.
How We Use Your Information
Your information helps us deliver tailored financial planning solutions and educational content. We analyze this data to understand your business needs better and recommend appropriate services or learning opportunities.
- Providing personalized financial planning consultations and business advice
- Communicating about our educational programs and upcoming workshops scheduled for late 2025 through 2026
- Sending relevant updates about financial planning trends and regulatory changes affecting Australian businesses
- Improving our website functionality and user experience based on usage patterns
- Processing applications for our comprehensive learning programs and student project initiatives
Important Notice
We never sell your personal information to third parties or use it for marketing purposes unrelated to our financial planning and education services.
Data Sharing and Third Parties
lystravioneqa operates with transparency regarding data sharing practices. We only share your information when necessary to provide our services or when required by Australian privacy laws.
Authorized Service Providers
We work with trusted Australian service providers who assist in delivering our financial planning services. These partners include cloud storage providers, email service platforms, and educational technology vendors. All partners must adhere to strict confidentiality agreements and Australian Privacy Principles.
When you participate in our student projects or business education programs, anonymized data may be shared with educational partners to enhance learning outcomes. Personal identifiers are always removed from such sharing arrangements.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with Australian Taxation Office requirements, ASIC regulations, and other financial services legislation.
Your Rights and Choices
Under Australian privacy legislation, you have several rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.
- Access your personal information and request copies of data we hold about you
- Correct any inaccurate or outdated information in our records
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications while remaining enrolled in our educational programs
- Restrict how we process your information for specific purposes
- Lodge complaints with the Office of the Australian Information Commissioner if needed
To exercise any of these rights, contact our privacy team using the details provided at the bottom of this page. We typically respond to requests within 30 days.
Data Security and Protection
Protecting your information is fundamental to our operations. We implement comprehensive security measures across all systems handling personal data, from our consultation platforms to our educational program databases.
Technical Safeguards
Our security infrastructure includes encrypted data transmission, secure server environments, and regular security audits. All financial planning documents and educational records are stored in Australian-based data centers that comply with industry security standards.
Access to your information is restricted to authorized lystravioneqa staff members who require it for their specific roles. Our team receives regular privacy training and follows strict access protocols.
Incident Response
In the unlikely event of a data breach, we have established procedures to assess, contain, and report incidents according to Australian privacy laws. Affected individuals would be notified promptly if their information was compromised.
Data Retention and Deletion
We retain your information for specific periods based on the type of data and legal requirements. Financial planning consultations and educational records have different retention schedules to comply with Australian business and education regulations.
- Consultation records and financial planning documents: 7 years from last interaction
- Educational program participation records: 5 years after program completion
- Marketing communications preferences: Until you withdraw consent
- Website usage data and analytics: 2 years from collection
- Student project submissions and related academic materials: 3 years after completion
When retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by Australian Taxation Office regulations or other legal obligations.
International Data Transfers
lystravioneqa primarily operates within Australia, and your information is generally stored and processed locally. However, some of our technology providers may be located overseas, particularly for cloud computing and educational platform services.
Cross-Border Data Movement
When we transfer data internationally, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions recognized under Australian privacy law. All overseas partners must demonstrate equivalent privacy protections to Australian standards.
You can request information about which countries your data may be transferred to and the safeguards in place by contacting our privacy team.
Cookies and Website Technology
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences and understand how you interact with our financial planning resources.
Types of Cookies We Use
- Essential cookies that enable basic website functionality and security
- Analytics cookies to understand website usage and improve our services
- Preference cookies that remember your settings and customization choices
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some website features, but won't prevent you from accessing our main educational content and consultation services.
Children's Privacy
lystravioneqa's financial planning and educational services are designed for business professionals and adults. We don't knowingly collect personal information from individuals under 18 years of age without parental consent.
Our learning programs and student projects are intended for university-level students and working professionals. If we become aware that we've collected information from a minor without appropriate consent, we'll take steps to delete it promptly.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. Significant changes will be communicated through email notifications to registered users and prominent notices on our website.
This policy was last updated in January 2025. We recommend reviewing this page periodically to stay informed about how we protect your privacy.
If you have questions about policy updates or how changes might affect your information, don't hesitate to reach out to our privacy team for clarification.
Privacy Contact Information
For privacy-related inquiries, requests, or concerns, please contact us:
lystravioneqa Privacy Team
41 St Clair Cres, Wishart QLD 4122, Australia
Phone: +61409635500
Email: info@lystravioneqa.com
We aim to respond to all privacy inquiries within 30 days.